An awards programme that gives consumers a voice


Travel Retail AwardsThe Travel Retail Awards is a game-changing awards programme that’s entirely voted for entirely by travelling consumers. It was established in 2018 to further deliver on TRBusiness’ mantra of ‘helping the industry grow.’

Through data partner m1nd-set, the judging process utilises feedback from 5,000 travelling consumers, making it one of the largest consumer-voted award demographics on the planet.

It also incorporates votes from a select panel of influencers – all with a wealth of travel experience – who experience the products first-hand during the judging weekend in London. Their scores, combined with the 5,000 consumer votes, crown the industry’s trailblazing products and initiatives. All entrants receive valuable feedback from our panel of influencers. 


A word from the organisers

“The consumer-voted Travel Retail Awards was developed with a sole aim: to provide honest, quality feedback and recognition to airports, retailers and suppliers and other stakeholders through the lens of the consumer.

“In turn, we are hearing from participants that this is helping to drive sales while increasing consumer awareness. We welcome stakeholders from all channels to submit entries with the ability to provide commentary and images for consumers’ evaluation.

“The entry process guarantees that shoppers gain a deeper understanding of your ambitions and achievements before they provide their scores.

Janice Hook and Nigel Hardy, Co-Owners & Joint CEOs, TRBusiness


“We are thrilled that the Travel Retail Awards have become such a huge success in the industry.

“The consumer judges are non-biased and neutral – this is what makes these awards so unique, valid, objective and valuable.

“Achieving a 38% rise in entries in 2023 speaks for itself, and it is the best proof that the consumer-voted awards are clearly being perceived as one of the most valuable awards programmes in the industry.”

Peter Mohn, Owner & CEO, m1nd-set


TRBusiness and m1nd-set look forward to welcoming you all to the 2024 Travel Retail Awards ceremony in Cannes on the evening of Tuesday 1 October, 2024, at Hôtel Martinez!